Refund policy

At Larahshop, we understand that there may be situations where a customer wishes to return a product. This Return and Refund Policy explains the requirements and procedures that apply to eligible return, refund, and exchange requests within the United States.

30-Day Return Window

Customers may submit a return request within 30 days of the delivery date.

To be eligible for a return, products must:

Be unused and unworn
Remain in their original condition
Include original tags and packaging where applicable
Show no signs of use, damage, alteration, or excessive wear

Items that do not satisfy these requirements may not be eligible for return approval.

How to Start a Return

To request a return, please contact our support team at:

Email: support@larahshop.store

Please include your order number along with the reason for the return request.

Once your request has been reviewed and approved, we will provide instructions regarding the return process, including the appropriate return address and any applicable return guidance.

Returns sent without prior authorization may not be accepted.

Damaged, Incorrect, or Defective Items

Customers are encouraged to inspect their order after delivery.

If a product arrives damaged, defective, or different from the item ordered, please contact us as soon as reasonably possible after receiving the shipment.

Our team will review the information provided and determine an appropriate resolution based on the circumstances. Photographs of the item and packaging may be requested to assist with the review process.

Exchanges

We currently offer exchanges for products that arrive:

Damaged
Defective
Incorrect
In the wrong size

To request an exchange, please contact our customer support team and provide your order details along with product photographs when applicable.

Exchange requests are subject to review and product availability.

No Restocking Fees

Larahshop does not charge restocking fees for approved returns.

Refund Process

After a returned item has been received and inspected, we will notify you regarding the status of your refund request.

If approved, the refund will be issued to the original payment method used for the purchase.

Refunds are generally processed within 7 business days after approval. Depending on your bank or payment provider, it may take approximately 5–7 additional business days for the refunded amount to appear in your account.

Processing times may vary between financial institutions and payment service providers.

Promotional Discounts

Promotional offers and discount codes must be applied during checkout before an order is completed.

Discounts that were not applied at the time of purchase generally cannot be added afterward, and refunds are not typically issued for missed promotional offers.

Contact Information

If you have questions regarding returns, refunds, exchanges, or an existing order, please contact us:

Larahshop

Address: 1289 Nostrand Ave, Brooklyn, NY 11226, USA

Phone: +1 (929) 418-5572

Email: support@larahshop.store

Our team will make reasonable efforts to respond to inquiries and provide assistance regarding return, refund, and exchange-related matters.